Benefits for the supplier of chemicals

• Economic benefits, typically increased profit
• Long-term partnership reducing acquisition efforts and pressure on prices (may even lead to a unique selling position)
• Better understanding of the customer’s real needs
• Better access to future plans of the customer
• Income from services provided (avoiding unpaid services)
• Increase in know-how
• Helps in introducing efficient but expensive products
• Possibility of selling additional services (e.g. disposal of chemicals, storage optimization)
• Better image (keywords: innovative, customer-oriented, environmentally friendly, sustainable)

Benefits for the user of chemicals

• Economic benefits, typically cost reduction
• Environmental savings (reduced waste, reduced emissions)
• Better working conditions and health improvements
• Reduced risks of accidents
• Increase in know-how
• Long-term partnership reducing failure rates and adaptation processes
• Concentration on core competencies
• Better image (keywords: innovative, environmentally friendly, sustainable)

Benefits for the supplier of equipment

• Economic benefits, typically increased profit
• Better understanding of the customer’s real needs
• Better access to future plans of the customer
• Income from services provided (avoiding unpaid services)
• Increase in know-how
• Helps in introducing efficient but expensive products
• Possibility of selling additional services (e.g. training)
• Better image (keywords: innovative, customer-oriented, environmentally friendly, sustainable)